I am writing this letter to recognize Mr. Adam's exemplary service during the recent competition I was participating in at Casa Grande, Arizona. Mr. Adams conducted a complete check of my aircraft: Pitts S2-C, SN: 6032. He fixed the lower fuel tank neck and brought it up to the original specs.
Before the third flight of my sequence, during a normal pre-flight, I found out that one of my prop accumulator bolts was sheared off at the head. Mr. Adams was quick to come from his volunteering position at the judge's line and to see if we can solve the problem.
Mr. Adams' level of concern and his willingness to help is simply more than an employee doing his job. What prompts me writing this letter is Mr. Adam's positive attitude and his willingness to go above and beyond the call of duty. He is more than an asset to Aviat Aircraft. I know that if Mr. Adams was not there during this competition, I would have been faced with dealing with other technicians that are not familiar with the Pitts aircraft. I would have had to leave my airplane in Casa Grande and come and pick it up at some other time.
Aviat Aircraft is the only company that is sending representatives to these competitions. It not only adds to the safety of our sport but it let us know that the factory is there and it cares about its product Thank you Danny for your help, support, and expertise.
Sincerely,
Tony H. Moradian |